Privacy Policy

We care about your privacy and always strive to be transparent about how we process your personal data so that you feel secure when sharing your information with us. This privacy policy explains how we handle your personal data and what rights you have in relation to them.

Who is responsible for the personal data we collect?

Emelie Bernborg AB (Swedish organization number: 559423-9039) is the data controller responsible for processing personal data.

What personal data do we collect and why?

We collect different personal data for various purposes. Below, we explain why we collect your personal data, our actions, the legal basis for processing it, and how long we store it.

Order Management:

We collect information to manage course orders through our website.

Actions include order delivery, customer identification, and handling complaints.

Legal basis: Fulfillment of the order.

Storage: Data is kept as needed and deleted when no longer relevant.

Customer Service:

We collect information to respond to inquiries and resolve customer service issues.

Categories of data include name, contact details, and case details.

Legal basis: Legitimate interest.

Storage: Data is kept as needed and deleted when no longer relevant.

Service Development:

We collect information to evaluate and improve our courses and systems.

Data is used for customization and analysis of user behavior.

Legal basis: Legitimate interest.

Storage: Data is kept as needed and deleted when no longer relevant.

Categories of personal data:

We collect the following categories of personal data: name, contact details (e.g., address, email, and phone number), case details, technical information about devices (e.g., browser settings, operating system), and user behavior (e.g., click history, visit patterns).

Who may we share your personal data with?

We may transfer personal data for necessary processing to other companies whose services we use, such as accounting systems for invoicing. When your personal data is shared with other companies, the data shall be processed in accordance with applicable laws and regulations.

Where do we process your personal data?

We strive to process your personal data within the EU/EEA. If processing outside the EU/EEA is necessary, we ensure that appropriate safeguards are in place to protect your data.

How long do we store your personal data?

The processing of personal data is carried out in accordance with applicable legislation, which means that personal data is not stored for longer than necessary, considering the purpose of the processing. Practically, this means that personal data is cleaned out and deleted when it is no longer relevant or necessary for analyses or the purpose and objective for which it was collected.

What rights do you have as a user? You have the right to request access to, correction of, deletion of, restriction of processing of, and data portability of your personal data. You also have the right to object to certain processing and to file a complaint with the supervisory authority.

Further questions?

If you have any questions or would like more information about our privacy policy, please contact us via email at [email protected]